Free shipping on every order. Standard ground shipping is free to all 48 states.

Most orders ship the same day. During busy periods, please allow up to 2 to 3 business days to process. We do not ship or deliver on weekends or holidays. If a high volume of orders causes a delay, we will reach out by email or phone.

Faster options. Need it quicker? Next Day and 2nd Day upgrades are available at checkout for an added charge based on the weight of your order.

Alaska, Hawaii, U.S. territories, and APO/FPO/DPO. We ship there too. Additional shipping charges may apply. Call 701.205.4953 or email begood@goodbulb.com and we’ll sort it out.

P.O. boxes. Most orders ship USPS or UPS. Shipments over 2 lbs to a P.O. box go USPS only and may cost a little more.

Express and overnight. Orders placed after 10 a.m. Central ship the next business day. Express and overnight deliver Monday through Friday, continental U.S. only.

Local pickup. Near Fargo? You can pick up your order at 4211 12th Ave N. Call 701.205.4953 to arrange it.

Need to cancel? Call 701.205.4953 or email begood@goodbulb.com during business hours and we’ll stop the order if it hasn’t shipped.

Lost or misdelivered packages. Once your order leaves us in good order, we are not responsible for a carrier losing or misdelivering it. But if something goes missing in transit, tell us. We will do everything we can to help track it down or make it right.

If something isn’t right, we’ll fix it. Here’s how returns work.

Damaged or wrong on arrival. We ship fast, so please give your order a quick look when it lands. Report any damage, shortage, or problem within 5 business days of delivery. Call 701.205.4953 or email begood@goodbulb.com before sending anything back, and we'll replace the affected bulbs or issue a credit right away.  

Changed your mind. Return any unused product in its original packaging within 30 days of delivery and return shipping is on us. Between 30 and 60 days, return shipping is your cost. We can’t accept returns after 60 days.

Defective within the warranty period. That is covered by our Warranty, not this policy, and the remedy is a credit toward your next order. See the Warranty page.

Where to buy for returns to apply. Returns and refunds under this policy apply to orders placed on GoodBulb.com. If you bought from a marketplace or another retailer, their return policy applies.

Send returns to: Returns, c/o GoodBulb, 4211 12th Ave N, Fargo, ND 58102.

Questions? Call 701.205.4953 or email begood@goodbulb.com, Monday to Friday, 8AM to 5PM CT.